Ecelence’s application outsourcing business provides a spectrum of services and flexible arrangements. Companies can select basic application management services (such as break/fix support) or broaden the responsibility to include application enhancements, upgrades or comprehensive application development.

At Ecelence, we leverage our business-to-IT connect to provide the winning edge to our clients through application outsourcing services. Our Center of Excellence develops SAP technology and business processes that allow us to provide fuller value from clients' IT spends.

Our phased outsourcing approach manages full life cycle of application development, from assessment to deployment, facilitates seamless transition of our clients' application portfolio to offshore locations. Our proprietary framework, Service Management Suite, is a program management portal that allows 24x7 monitoring of engagement progress from multiple locations with features like problem tracking, productivity gains tracking, dashboards at various management levels thereby ensuring that the engagement runs on the pre-defined roadmap.

We have an established resource management model that caters to planned ramp-ups for ongoing client requirements as well as fast track ramp-ups for initial or peak resource requirements on short notice. We have aligned our hiring processes to enable quick and high-quality ramp-ups.